Shipping
All your order items will be sent from the Netherlands. All shipments are trackable. You will receive a tracking number via email once your order is shipped.
How much does the shipping cost?
In this online store, orders are usually sent to the countries of EU.
The shipping costs depend on the destination country and the parcel's weight. The specific rates can be instantly calculated by the web-shop system during placing orders.
The followings list the starting prices of shipping only as reference.
EU country shipping costs from
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Netherlands €8.00;
Austria €10.50;
Belgium €9.50;
Bulgaria €17.00;
Croatia €12.50;
Cyprus €17.00;
Czech Republic €11.50;
Denmark €10.50;
Estonia €11.50;
Finland €12.50;
France €11.00;
Germany €10.00;
Hungary €12.50;
Ireland €12.50;
Italy €11.50;
Latvia €11.50;
Lithuania €11.50;
Luxembourg €9.50;
Malta €19.00;
Poland €10.50;
Portugal €11.50;
Slovakia €11.50;
Slovenia €11.50;
Spain €11.50;
Sweden €12.50
Non-EU country shipping costs from
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Norway €17.00;
Switzerland €17.00;
U.K. €15.00;
Other European countries €17.00-€25.00;
When will your order arrive?
Once payment is received by us your order will be processed. We will strive to ensure that your order can be shipped as soon as possible. We will inform you immediately via email or SMS if we expect delays due to reasons such as the temporary out-of-stock situation.
The delivery and transit time in usual:
2 to 5 business days for countries: Netherlands, Belgium, Luxembourg, Germany and France
3 to 7 business days for countries: Austria, Italy, Poland, Spain, Switzerland and UK
5 to 10 business days for other countries of EU
All shipping times exclude clearance/customs delays. Please note that due to some reasons, shipping companies may take extra time to deliver your package.
Please Note: the above timeframes are not guaranteed, and delays may occur beyond our control. We are not responsible for any delays in receiving your parcel (for example, delays caused by a country's customs/border control department/other irresistible reasons), nor for any customs or any other taxes which may be imposed by your country.
Who will deliver your order?
We rely on a network of external shipping partners, including PostNL, DHL and DPD, to get your order to your doorstep as soon as possible. If no response is at the consignee address during delivery, your order package could be delivered to a pickup location. You will be informed that you need to collect the package as soon as possible at the pickup location. Usually the package can be left at the pickup location at least 1 week.
What is the returns policy?
We hope you will be completely satisfied with any product purchased from HerbsPlaza.com. However, there may be occasions when you will need to return items to us. For our returns policy, you can refer to the Terms of Use.
